Shipping Policy

UNHEWN is a product line under the brand BEKGROUND. All policies mentioned below apply to purchases made from UNHEWN under the BEKGROUND label.

We deliver to all and any postal address across India. So, we request you to provide full street address with PIN code / ZIP code.
To ensure the quickest confirmed delivery on all orders to India, please be sure to include the COMPLETE postal address with the correct PIN CODE. We cannot be responsible for postal delays resulting from incomplete address listings.
Also be aware that all shipments to any Colleges/Schools/Hostels are placed at the customer’s risk. If the institution’s authority does not accept your package or it is refused for any reason, unhewn.in will under no circumstances issue a refund or credit to the customer’s account. For a special or preferred delivery date, the sender must mention the delivery date in the gift message box when placing their order. If the order does not contain any delivery date, then it will be delivered at the first opportunity, as soon as possible.

INCORRECT OR INCOMPLETE ADDRESS

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees & not unhewn.in.
In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges. If the package is lost or misplaced due to the incorrect/incomplete address, UNHEWN will not be responsible and will not issue any refund.

SHIPMENT AND TRACKING DETAILS

You will receive an email with your tracking number and courier details once your order has been dispatched.

Note: Once the package has been shipped, UNHEWN (under BEKGROUND) is not responsible for delivery delays or issues caused by courier partners.

TIME TO DISPATCH AND DELIVERY

Under normal circumstances, dispatch will occur within 2 to 3 working days from the date of order.
Estimated delivery time is within 7 to 10 days from the date of dispatch.

NOTE: Delivery timelines may vary based on location, weather conditions, or service availability in your area.